Privacy Policy

HaulerOps LLC ("HaulerOps," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at haulerops.com, use our Transportation Management System (TMS) platform, apply to become a driver, or engage with any of our services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our Services.

We collect several types of information depending on how you interact with our Services:

2.1 Information You Provide Directly

2.2 Information Collected Automatically

When you use our website or platform, we automatically collect:

2.3 Information from Third Parties

We may receive information about you from:

We use the information we collect for the following purposes:

3.1 To Provide and Operate Our Services

3.2 Communications

3.3 Legal and Regulatory Compliance

3.4 Safety and Security

3.5 Platform Improvement

We do not sell your personal information. We share your information only in the following circumstances:

4.1 Within Our Operations

We share information internally among authorized HaulerOps personnel (dispatchers, administrators) who require access to perform their job functions.

4.2 Service Providers and Vendors

We engage trusted third-party vendors to help us operate our Services. These vendors are contractually obligated to protect your information and use it only as directed by us:

4.3 Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:

4.4 Business Transfers

If HaulerOps is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4.5 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods by data type:

When your information is no longer needed, we securely delete or anonymize it.

Depending on your location and applicable law, you may have the following rights regarding your personal information:

6.1 Access and Portability

You may request a copy of the personal information we hold about you in a structured, machine-readable format.

6.2 Correction

You may request that we correct inaccurate or incomplete personal information about you.

6.3 Deletion

You may request deletion of your personal information, subject to certain exceptions (e.g., information we are required to retain by law, or information necessary to complete a pending transaction).

6.4 Objection and Restriction

You may object to or request restriction of certain processing of your personal information.

6.5 Withdraw Consent

Where we rely on your consent to process personal information, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

6.6 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to opt out of the "sale" or "sharing" of personal information (we do not sell personal information), and the right to non-discrimination for exercising your rights.

6.7 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

We use cookies and similar tracking technologies to operate and improve our Services.

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow us to recognize your browser and remember certain information about your session.

7.2 Types of Cookies We Use

7.3 Managing Cookies

You can control and delete cookies through:

For more information about managing cookies, visit www.allaboutcookies.org.

7.4 Do Not Track

Our platform currently does not respond to browser "Do Not Track" signals, but we honor the preferences you set in our Cookie Preference Center.

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Despite our security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use strong, unique passwords and enable two-factor authentication on your account.

If you suspect a security breach involving your account, contact us immediately at security@haulerops.com.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@haulerops.com and we will delete such information from our systems promptly.

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by HaulerOps. This Privacy Policy applies only to our Services. We are not responsible for the privacy practices of third-party websites and encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will:

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our Services after changes become effective constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

HaulerOps LLC

Attn: Privacy Department

Dallas, TX

**Email:** privacy@haulerops.com

**Phone:** (800) 555-0000

**General inquiries:** info@haulerops.com

For general contact, you can also use our Contact Us form at haulerops.com/contact.

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If you are not satisfied with our response, depending on your jurisdiction, you may have the right to lodge a complaint with your local data protection authority.